Our Commitment to Safe and Secure Play

l789's Responsible Gaming — Your Safety Is Our Priority

l789 believes that recreational gaming is enjoyable only when it is done in a controlled and mindful way. We provide practical tools and support to protect every player.

21+

For players aged 21 and above only

Our Safety Tools

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. At l789, you decide how much you can deposit — there is no way to go beyond your budget.

Time-Out Break

If you feel you need a rest, temporarily close your account for a set period. Choose the break duration yourself — from 24 hours up to several weeks.

Self-Exclusion

If you want to step away from gaming for a longer period, choose self-exclusion. Once this option is active, the account cannot be reopened before the set period ends.

Reality Check

View your gaming stats at regular intervals — how long you have played, how much you have deposited, and what the results were. This information helps you make informed decisions.

24/7 Support

The l789 support team is always ready. Reach us anytime via live chat or by email at [email protected] in Bengali or English.

Age Verification

l789 strictly enforces a 21+ age policy. Age is verified at registration and access to the platform is completely prohibited for minors.

Why Is Responsible Gaming Important?

Online betting and casino games can be an exciting form of entertainment — but only when enjoyed mindfully and within a planned budget. l789 always wants every player to play with enjoyment, without experiencing pressure or financial harm.

The core principle of responsible gaming is to treat gaming purely as entertainment, not as a source of income. Every game carries an equal chance of winning or losing, and there is no guaranteed profit in gambling. So never bet beyond what you can afford to lose.

Plan Your Budget

Before playing at l789, set a clear monthly entertainment budget. You should never deposit or bet beyond that budget. Using our deposit limit feature makes this control even easier. The minimum deposit is just ৳300 — so start small and build your experience.

Stay in Control of Your Time

Playing for long stretches at a time reduces focus and affects decision-making. Take regular breaks, spend time with family and friends, and stay involved in other hobbies and activities. Use l789's time-out feature to keep your daily gaming time limited.

Do Not Play on Emotion

Never sit down to play when you are angry, frustrated, lonely, or after drinking. The urge to place more bets to recover lost money — known as "chasing losses" — is dangerous and can lead to even greater losses. l789 always advises: if you lose, take a break and come back later.

Protecting Minors

Only those aged 21 or above may register and play at l789. If you have children or teenagers at home who use your device, log out of your account and keep your password secure.

Warning Signs of Problem Gambling

If any of the following apply to you, it is time to seek help. The l789 support team is here for you.

Repeatedly depositing beyond your budget and continuing to play in an attempt to recover lost money.

Hiding your gaming activity from family or friends, or lying about it.

Neglecting work, studies, or family responsibilities to spend long hours gaming.

Taking on debt, spending savings, or borrowing money from others to place bets.

Feeling restless, irritable, or anxious whenever you try to stop playing.

Repeatedly turning to gaming to relieve stress, loneliness, or sadness.

Use l789's Safety Tools

Daily Limit

Set the maximum amount you will deposit or bet in a single day. Once the limit is reached, l789 will automatically stop you.

Weekly Limit

Set a budget for a seven-day period. A cooling-off period applies when changing the weekly limit.

Monthly Limit

Plan your budget with the full month in mind and avoid unnecessary overspending.

Account Break

Activate a time-out or self-exclusion at any time. Contact support and we will provide immediate assistance.

How Do You Activate These Features?

After logging in to l789, go to Account Settings and activate these tools directly from the "Responsible Gaming" section. If you need help, email us at [email protected] or use our 24/7 live chat.

Check Yourself

Answer the questions below honestly. If the answer is "yes" to more than one, please get in touch with us.

  • Do you deposit more than your set budget and feel regret afterwards?
  • After a loss, do you have an urge to bet more in order to recover the lost money?
  • Do you feel restless or irritable when you try to stop playing?
  • Have your family or friends expressed concern about how much you play?
  • Are you prioritising gaming over work or studies?
  • Are you taking on debt or spending savings to fund your gaming?

If the answer to any of the above questions is "yes", it may be an early sign of a problem. The l789 support team will help you without judgement. Contact us via live chat or at [email protected].

Ways to Get Help

Live Chat

l789's live chat is active 24 hours a day, 7 days a week in both Bengali and English. Report any issue or concern instantly.

Email Support

To discuss something in detail or to request self-exclusion, write to us at [email protected].

Account Settings

Log in yourself and activate deposit limits, time-out, or self-exclusion directly from Settings — straightforward and easy.

Enjoy l789 Responsibly

Enjoy your entertainment — within limits. At l789, cricket betting, slots, or casino games — everything can be safe and fun with the right plan.