l789's Privacy Policy

1 Introduction & Scope

l789 is a safe and reliable online casino and betting platform for users in Bangladesh. We take the privacy of our users seriously. This privacy policy describes what information we collect when you use the l789 website (https://l789.mom), how we use it, and under what circumstances it may be shared with third parties.

This policy applies to all registered users and visitors of the l789 platform. By using our services, you consent to the terms of this privacy policy.

2 Information We Collect

We collect various types of information to create accounts, manage transactions, and improve the quality of our services on the l789 platform. The different categories of information are detailed below.

2.1 Information You Provide Directly

When you register an account on l789 or contact us, you provide the following information yourself:

• Full name and date of birth (for age verification — users aged 21+ only)
• Email address and mobile number
• Payment details (bKash, Nagad, Rocket, or bank account information)
• Government-issued ID information for identity verification
• Messages and information provided when contacting support

2.2 Automatically Collected Information

When you use the l789 website, our system automatically collects certain technical information:

• IP address and browser type
• Device information (operating system, screen resolution)
• Time spent on the site and pages visited
• Cookies and session data (details in the section below)
• Game play history and betting records

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may receive information from trusted third-party sources. This information is used solely for security and verification processes.

3 Purpose of Using Your Information

l789 uses your information only for legitimate and transparent purposes. The main purposes are outlined below:

3.1 Account and Service Management

• Creating, verifying, and ensuring secure access to accounts
• Processing financial transactions (deposits and withdrawals)
• Correctly awarding bonuses and promotions
• Providing customer service and support

3.2 Security and Compliance

• Preventing fraud, money laundering, and unauthorized activity
• Age verification (applicable to users aged 21+ only)
• Preventing multiple account creation and misuse
• Cybersecurity and system protection

3.3 Service Improvement and Personalization

• Improving the user experience on the platform
• Presenting services and content according to user preferences
• Informing users about relevant bonuses and offers
• Identifying and resolving technical issues

4 Data Storage & Security

l789 follows industry-leading standards to protect your personal information. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all your data transmissions secure.

4.1 Technical Security Measures

• 256-bit SSL encryption — on all data transfers
• Password hashing and secure storage
• Access control — only authorized staff can view data
• Regular security audits and monitoring
• Data backup and disaster recovery plan

4.2 Data Retention Period

We retain your information only for as long as necessary. All data is stored while your account is active. Even after an account is closed, financial transaction records and identity verification information may be retained for a defined period for legal and audit purposes.

5 Data Sharing & Disclosure

l789 does not sell, rent, or exchange your personal information. However, we may share information with third parties in specific circumstances:

5.1 Service Provider Partners

Limited information may be shared with trusted technology and payment partners who help operate our services. These partners work under strict confidentiality agreements and may use your information only for the designated purpose. For payment processing, bKash, Nagad, and Rocket's own privacy policies apply.

5.2 Legal Obligations

We may be required to provide necessary information in response to a court order, government directive, or a lawful request from a law enforcement agency. In such cases, we will make every effort to notify you in advance.

5.3 Changes in Company Structure

In the event of a business merger or acquisition, user data may be transferred to the new entity. We will notify users appropriately before any such change.

6 Cookie Policy

The l789 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your user experience.

6.1 Cookies We Use

• Essential cookies: Required for login sessions, security verification, and core functionality
• Functional cookies: For remembering language preferences and user settings
• Analytics cookies: For monitoring site usage statistics and making improvements

6.2 Cookie Control

You can disable cookies through your browser settings. However, disabling essential cookies may disrupt some core functionality of the site and you may not be able to log in properly.

7 User Rights

As a user of the l789 platform, you have certain rights over your own information. We respect these rights and are committed to upholding them.

7.1 Access and Portability

You may request to view the information stored in your account at any time. We will provide you with a copy of your information within a reasonable time.

7.2 Right to Rectification

If your account contains incorrect or incomplete information, you may request a correction. Some information can be changed directly from account settings; for others, you will need to contact support.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, financial transaction records and information required for legal and audit purposes may be retained as part of our legal obligations.

7.4 Objection to Processing

You may object to or opt out of marketing communications at any time. If you submit a written request to support, we will take action in a timely manner.

8 Protection of Minors' Data

l789 strictly does not allow access to the platform for anyone under the age of 21. We do not knowingly collect any personal information from minors. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.

A request to parents or legal guardians — if you believe your child has registered on l789 without permission, please contact our support team immediately.

9 International Data Transfers

As l789 is an international platform, your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that adequate data protection standards are maintained at the destination and that all applicable laws and regulations are followed.

We have data protection agreements with all our technology partners to ensure your information receives the same level of protection everywhere.

10 Responsible Gaming & Data Protection

l789 places the highest importance on responsible gaming. Using your gaming activity data, we can identify signs of problematic gaming and provide timely support. This information is always used in your interest and is never used against you.

To learn more about responsible gaming and to self-exclude or set limits, visit our Responsible Gaming page.

11 Policy Changes & Updates

l789 may revise this privacy policy from time to time. For any significant changes, we will post a notice on the website and inform registered users by email. Continuing to use the platform after a new version of the policy is published will be considered your acceptance of the updated policy.

We recommend that you check this page regularly and stay informed about any changes.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, you can reach us through the channels below. The l789 support team is available 24/7 to assist in both Bengali and English.

• 24/7 Live Chat — instant support from any page on the site
• Email: [email protected]

Please submit formal requests related to data protection by email and provide the information needed to verify your account.